Mental Health Navigator

Are you a community connector? VPI is hiring a Mental Health Navigator to work creatively to problem solve some of our community’s greatest challenges. Through involvement with interdisciplinary teams and mental health systems change, the Mental Health Navigator helps individuals in our community on a daily basis. If you are interested in this unique opportunity, please apply at or email a resume to


The Mental Health Navigator serves Calumet, Outagamie, and Winnebago counties with the goal of decreasing the number of calls to law enforcement for mental health services by getting individuals connected directly to the system of mental health care. The Navigator receives referrals from law enforcement and community agencies and builds relationships with community mental health providers to connect these individuals to community counseling and psychiatry services. The Navigator helps coordinate transportation and address other barriers to connecting to community mental health care. To ensure individuals referred to the program are well connected to community mental health services, the Navigator follows individuals through three completed appointments with the community provider.


  • Bachelor’s degree in human services or related field.
  • Minimum 1 year experience working with individuals with mental illness and/or substance use disorders.
  • Ability to efficiently utilize technology, including a web-based case management system, office software, and related equipment.
  • Ability to adhere to professional ethics and standards.
  • Communicate effectively with clients and family members, community agencies and service providers, psychiatrists, physicians, other medical professionals, human services personnel, school personnel, and others verbally and in writing.
  • Work well in a team environment displaying a supportive and positive attitude.
  • Demonstrated common sense, judgment, and communication skills and the ability to maintain confidentiality.


  • Work with and provide support to individuals in need of mental health care
  • Professionally interface with law enforcement and community agencies to receive referrals for services
  • Document all contacts with referrals in a web-based case management system
  • Partner with local mental health service providers and community agencies to refer individuals for services
  • Take phone calls, text messages, and emails from referrals and referral sources to collect necessary information
  • Schedule counseling appointments for referred individuals
  • Work with marketing to send out quarterly newsletters on MH Navigator updates
  • Collect data on referral characteristics
  • Work collaboratively with the Mental Health Navigator Partners – N.E.W. Mental Health Connection, Medical College of Wisconsin, Ascension, United Way Fox Cities


  • Work performed is generally within the light range as defined by the United States Department of Labor.

Salary based on education and experience. Full benefits package offered.


VPI, a 501(c)(3) non-profit organization, provides a variety of education, human service, and vocational skills training to community members who have disabilities or are disadvantaged, and custom packaging and manufacturing related services to private industry. By consistently meeting clients’ and customers’ needs, VPI has grown into the successful service organization it is today with: 20+ unique rehabilitation programs, over 800,000 square feet of customizable production space, large isolated packaging areas, high-speed equipment, and a uniquely blended workforce that integrates hundreds of individuals with disabilities with technically trained production workers.